The HP OpenCall Services Supermarket is an interactive, easy-to-follow forum for service providers and telco operators. Find out about HP solutions in the field of call centers, messaging and entertainment portals.
What will I find here? |
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Straightforward introductions to a variety of state-of-the-art services |
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Services to try out online |
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The possibility to contract cost-effective pilots: |
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Pilots can be executed using a hosted environment (*) |
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Alternatively, pilots can be executed in-network after light integration |
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The possibility to contract commercial services |
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Clear upfront "pay-as-you-grow" pricing |
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Customised offer for full network integration |
| (*) Some service facilities may not be available in a hosted mode environment |
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Who are HP’s partners? |
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To create end-to-end solutions, HP works in partnership with a large variety of application developers and system integrators. Even though its services are the result of work with a number of different providers, HP lays down strict guidelines to ensure all services can co-exist safely on the same platform - and are easy to integrate and manage.
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System integrators |
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To ensure the requirements of all customers are met, HP also works with
other system integrators. To maintain high quality standards, HP necessitates that system integrators undergo mandatory training before being allowed to provide supermarket solutions.
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What platforms do you use? |
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Service providers have a choice of 2 reference architectures. One architecture centres on open software (Linux, Apache, Tomcat, …) and Proliant servers; the other builds upon HP-UX servers, BEA and Oracle. The key component of Voice Interactive Solutions is HP OpenCall Media Platform (
OCMP) which supports both reference architectures. HP OCMP manages interactions with signalling networks, circuit- switch networks and VoIP. Another reason for using HP OCMP is its versatility as a programmable switch, supporting JAVA and VoiceXML 2.0.
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